Questions people actually ask
Who is actually treating me?
Jamie, every time. She is a Utah-licensed family nurse practitioner with full practice authority, which means she evaluates you, orders your treatment and administers it herself. Vera Vie is a one-provider practice on purpose — the person you book with is the person at your door.
Does it hurt?
You will feel the stick for a couple of seconds, then very little. Some people notice a cool sensation moving up the arm or a vitamin taste at the back of the throat. Both are normal. If you are a difficult stick, say so when you book.
Will insurance cover this?
No — we do not bill insurance, and IV wellness therapy and hormone optimization are generally not covered benefits. We do accept HSA and FSA cards, though whether a specific service qualifies is set by your plan administrator rather than by us. An itemized receipt is available on request if you want to submit one yourself.
Can you come to a hotel or short-term rental?
Yes, and in Park City that is a large share of what we do. Give us the property name and your unit or room number when you book, plus a lock code if there is one. Hotel and short-term rental bookings take the $75 deposit.
Can you treat a group?
Yes, and it is some of our favorite work — ski houses, wedding mornings, teams and bachelorette weekends. Three to four people gets 10% off each, five or more gets 20% off each. The discount applies to treatments rather than add-on boosts.
Everyone is assessed individually, and anyone Jamie decides should not be treated simply is not charged. Larger groups need a bit more notice than a single booking, so call or text rather than booking online and we will sort out timing.
There is no cap on group size. For five or more we ask for 48 hours’ notice so supplies and timing can be arranged properly.
Is there anyone you cannot treat?
Most healthy people are fine. There are conditions where an intravenous fluid load carries real risk, and Jamie will not treat you if any of these apply:
- Chronic heart failure. Added fluid volume places extra demand on a heart that is already working hard, and that is not a risk worth taking for an elective wellness treatment.
- Kidney disease or reduced kidney function. Your kidneys manage the fluid and electrolyte load an IV delivers. When that capacity is impaired, the same bag that helps someone else can cause harm.
- A known allergy or sensitivity to any ingredient in the formula you have chosen.
- G6PD deficiency, for any treatment containing high-dose vitamin C.
Children are welcome with a parent or legal guardian present for the whole visit, who provides consent and stays throughout. Jamie treats pediatric patients and adjusts both the formula and the fluid volume to size and age.
Pregnancy and breastfeeding are not a barrier. Hydration and anti-nausea support are among the more common reasons pregnant patients reach out, and both are well tolerated. Jamie reviews your history first and adjusts or leaves out any ingredient that is not appropriate.
Your intake form covers all of this before Jamie leaves. If something in your history rules out what you booked, she will call you before she travels and either suggest an alternative or tell you this is not the right service — and you will not be charged.
There is no fixed minimum age. Whether a child is a candidate is Jamie’s clinical judgement, made case by case after reviewing the intake and speaking with you.
G6PD deficiency is standard screening wherever high-dose vitamin C is on the menu. It is not in your source doc — confirm Jamie wants it listed.
Can I talk to someone before committing to anything?
Yes, and we would rather you did. A free 15-minute call with Jamie, no obligation and nothing to pay. Describe what has been going on and she will tell you honestly whether one of the programs fits, which one, or whether what you need is somewhere else. You are speaking to the nurse practitioner herself, not a booking coordinator working from a script.
How do hormone and metabolic consultations work?
Two programs, and the price covers everything you need to begin — your labs, your blood draw and both appointments. Metabolic Reset is $395 and looks at weight, energy and metabolic health. Complete Hormone & Metabolic is $595 and adds a full hormone and thyroid workup with the longer review it deserves.
There is no separate lab bill. Jamie draws your blood at your home during the first visit, so no trip to a collection site and no waiting room. Your review appointment can be in person or by telehealth, whichever fits your week.
After that, ongoing care is $99 a month — text access to Jamie directly, telehealth check-ins, dose adjustments, prescription management and 15% off every IV treatment. Medication is billed by the pharmacy, and repeat panels later on are quoted at cost. Cancel with 30 days’ notice.
What if I need to cancel?
Twenty-four hours' notice or more and there is no charge at all — your deposit comes back in full and you can reschedule as often as you need. Inside twenty-four hours, or a no-show, forfeits the deposit. Mobile care means the drive and the supplies are committed to your appointment specifically, which is what that covers. Emergencies and bad weather are handled case by case; call or text.
Why is there a deposit?
Because a mobile visit commits real time and supplies to you specifically — an hour of driving and a bag drawn up before Jamie leaves. The $75 holds that slot, and it comes straight off your treatment, so it is the first $75 of what you were paying anyway rather than an extra charge.
It only applies to a first appointment, or to a hotel or short-term rental. Returning patients at home or the office just pay when the visit is done. Charges show on your statement as Vera Vie Wellness and never name the treatment.
What if Jamie decides I should not be treated?
Then you are not charged. She would rather turn down a booking than run a bag that is wrong for you, and you should not pay for a treatment you did not receive. If she thinks you need urgent care instead, she will tell you plainly and help you figure out where to go.
This is not emergency care, right?
Correct. IV hydration and vitamin therapy is a wellness service for people who are basically healthy. Chest pain, trouble breathing, a sudden severe headache, confusion, or an inability to keep any fluids down all mean the emergency room, not a house call. Jamie will tell you that directly if your intake points that way.